Mark Freeman

Mark Freeman’s illustrious career in corporate foodservice over the last 20 years is marked by his transformative roles at Microsoft, Ford, LinkedIn and most recently at DayOne Hospitality Consulting. His strategic vision and innovative approach have consistently elevated the dining experiences at these major corporations.

Mark stands out as a visionary leader in the corporate foodservice industry, renowned for his 13-year tenure at Microsoft, where he revolutionized the company’s dining experience. As the Senior Manager of Global Employee Services, Mark’s innovative strategies and commitment to excellence elevated Microsoft’s foodservice program to new heights

Professional Journey

Mark’s career at Microsoft is marked by his forward-thinking initiatives and leadership. He was instrumental in driving contractor Compass Group to develop from-scratch cooking in Microsoft cafes, significantly enhancing the quality and variety of food offerings. Also under his guidance, the company’s catering arm flourished into a multi-million dollar business

Technological Integration

A proponent of technology, Mark promoted the use of cashless, cashierless systems, streamlining service and reducing costs. His efforts not only improved operational efficiency but also positioned Microsoft at the forefront of modern workplace amenities

Sustainability and Local Focus

Passionate about sustainability, Mark led the “Ingredient Revolution” movement at Microsoft, advocating for the use of local, GMO- and chemical-free food. He established hydroponic gardens in numerous cafes around the globe furthering Microsoft’s commitment to environmental responsibility.

Community Engagement

Mark’s philosophy extended beyond the corporate walls, as he partnered with local restaurateurs to provide employees with a high-end dining experience, reflecting the vibrant Seattle food scene. This initiative fostered a sense of community and brought a taste of the city to the Microsoft campus.

Legacy at Microsoft

During his 13 years at Microsoft, Mark’s customer base grew to an impressive 60,000 employees, a testament to his ability to scale services while maintaining quality and innovation. His leadership transformed Microsoft’s nearly three-square-mile headquarters in Redmond, Washington, into a small city bustling with diverse foodservice outlets.

At Ford Motor Company

After his impactful 13-year tenure at Microsoft, Mark took on the role of Global Strategic Foodservice Manager at Ford Motor Company. Here, he was responsible for feeding 80,000 employees daily, a testament to his ability to manage large-scale operations. Mark’s commitment to sustainability, food quality, and technological integration continued to thrive at Ford, where he furthered the “Ingredient Revolution” by advocating for local, GMO- and chemical-free food, and introduced from-scratch cooking in Ford’s cafeterias

At LinkedIn

Mark then joined LinkedIn as the Head of Global Food, where he managed 31 cafeterias across the company’s global offices, including locations in Sunnyvale, Singapore, Dublin, Milan, and Tokyo. Despite the challenges posed by the pandemic, Mark’s dedication to innovation didn’t wane. He focused on introducing more authentic global cuisine and emphasized plant-based foods. His approach to listening and gathering feedback, much like he did at Microsoft, allowed him to stay attuned to the evolving preferences of a young, tech-savvy workforce.

At Dayone Hospitality Consulting

Most recently Mark joined the industry leading consulting firm as the Senior Vice President of Growth. His vast knowledge and expertise will support clients worldwide while continuing to assist in building a growth company for the future.

Legacy and Impact

Throughout his career, Mark Freeman has been a changemaker, consistently pushing the boundaries of what’s possible in corporate foodservice. His leadership has not only improved operational efficiency but also fostered a culture of health, sustainability, and community within the workplace. Mark’s legacy is one of passion and dedication to creating exceptional dining experiences that resonate with employees and reflect the innovative spirit of the companies he has served.

Awards and recognition

In 2012, Mark received the coveted IFMA Silver Plate Award, which honors the most outstanding and innovative talents in foodservice operations. In 2017, he was inducted into the Foodservice Hall of Fame by FE&S magazine, which recognizes the industry's most influential and accomplished leaders. He has also been in leadership positions within industry associations, such as the Society for Hospitality and Foodservice Management (SHFM), the National Restaurant Association (NRA), and the International Foodservice Manufacturers Association (IFMA).